Understanding Buyer Behavior, Suggestions In What Not To Do:
1. Unable to explain products
2. Too scripted of a pitch
3. Background noise
4. Interrupting the person
5. Refusing to end the call
6. Poor communication
7. Throat clearing
8. Behavior and manners
9. Long, convuled voice mail
10. Calling at a bad time
11. Not taking no for an answer
12. Promising, undelivering
13. Placing person on hold forever
14. Automatic hold
